ANAS Store Express
(Privacy Policy – ANAS Store Express)

ANAS Store Express is committed to protecting your privacy and personal data when using our website and mobile applications. This policy outlines how we collect, use, protect, and manage your data, as well as your rights as a user.

1. Who We Are:

This Privacy Policy applies to the digital services operated by ANAS Store Express, including:

• The website: https://www.anastore.net

• The ANAS Store mobile application for Android

• The ANAS Store mobile application for iOS

📍 Head Office: Mansheyet El-Bakry, Heliopolis, Cairo, Egypt
📧 Email: info@anastore.net

2. What Data We Collect:

When using our services, we may collect the following data:

• Account Information: Name, phone number, email address (via direct registration or social login with Google/Apple).

• Usage Data: Visited pages, session duration, device type, IP address, operating system, and browser.

• App Data: In-app activity, device model, app version, language preferences.

• Cookies and similar technologies.

We do not store any payment card details. All payment transactions are securely handled by our payment gateway Paymob.

3. How We Use Your Data:

We use your data to:

• Create and manage your account.

• Process orders, payments, and deliveries.

• Provide customer support and order updates.

• Improve user experience on our website and apps.

• Send service-related notifications and updates.

• Perform internal analytics using Google Analytics.

4. Sharing Your Data:

We only share your data with trusted third parties when necessary:

• Paymob – to securely process payment transactions.

• Google Analytics – to analyze user behavior and improve services.

We do not sell your personal data or share it with third parties for marketing purposes without your consent.

5. Cookies and Tracking Technologies:

We use cookies and similar technologies on both the website and mobile apps to enhance functionality and user experience.

Types of cookies used:

• Essential Cookies – for login, cart functionality, and secure browsing.

• Analytics Cookies – to track usage and performance (via Google Analytics).

You can manage or disable cookies through your browser or device settings.

6. Data Security:

We apply industry-standard security measures to protect your data:

• SSL encryption (HTTPS) for all communication.

• Encrypted transmission of payment data to Paymob.

• Internal access controls and secure storage practices.

7. Your Rights:

As a user, you have the right to:

• Access your personal data.

• Correct or update your data.

• Request account deletion or data removal.

• Object to data processing (when applicable).

• Unsubscribe from marketing messages.

To exercise any of these rights, please contact us at: info@anastore.net

8. Data Retention:

We retain your data only as long as necessary for account maintenance, legal obligations, or business operations. You may request data deletion at any time.

9. Children’s Privacy:

Our website and apps are not intended for children under the age of 13. We do not knowingly collect data from minors. If you believe we have collected such data, please contact us and we will promptly delete it.

10. Changes to This Policy:

We may update this Privacy Policy from time to time. Any changes will be published on this page along with the updated date.

Last updated: July 29, 2025

11. Contact Us:

If you have any questions or concerns about your personal data or this Privacy Policy, please contact us:

🏢Company: ANAS Store Express
📍Address: Mansheyet El-Bakry, Heliopolis, Cairo, Egypt
✉️Email: info@anastore.net