Return Policy Page

Within 14 days of receiving the shipment in most cases, items shipped from anastore.net can be returned.

Some products have different policies or requirements attached to them.

All products purchased from ANAS Store can be returned with a refund of the product value and shipping cost, except for some of the following cases, it will not be accepted to return the products or the shipping cost or both.

1- Any product(s) in condition that is not new, unused, or in packaging other than its original packaging.

2- A portion of the value of any product(s) that has been resized, modified or damaged in any way may be refunded after delivery.

3- Absence of all product packaging (boxes, manuals, warranty cards, etc.) and certificates of authenticity.

4- Any products returned without original documents will be rejected.

5- Grocery products cannot be returned to ANAS Store but may berefundable.

6- The pet food cannot be returned to ANAS Store but it may be refundable.